The need to modernize the way work is performed and services delivered is agreed to and generally understood. Modernization is about keeping up with external environments – adapting and remaining relevant in a world of continuous change. 
It is generally agreed that technology will play a central role in the modernization process. However, modernization is no simple task. It is an adaptive strategy that requires teamwork and innovation on one hand, as well as, discipline and rigour on the other – ingredients which don’t readily coexist.
To be sure, technology is an essential element to improving the way information is managed but as the award winning computer scientist E. W. Dijkstra said, “Computer Science is no more about computers than astronomy is about telescopes.”
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